I am committed to providing psychological services with care, professionalism, and respect.
If you are not satisfied or have concerns about the support you receive, I encourage you to discuss this with me first. In many cases, we can resolve the issue together through open conversation.

Email us directly: brightersteps.nl@gmail.com

If we are unable to find a solution together, or if you prefer to submit your complaint to an independent party, you may make use of the official complaints procedure to which this practice is affiliated.

https://www.klachtenportaalzorg.nl

This practice is affiliated with a complaints procedure through the Dutch Institute of Psychologists (NIP), in accordance with the Dutch Healthcare Quality, Complaints and Disputes Act (Wkkgz).